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Brand Breakdown – Western Advanced Technologies Inc. (WATI)

In this episode, we analyze Western Advance Technologies Inc. (WATI) and cover a litany of foibles that firms, especially IT firms, should avoid in their marketing efforts.The post Brand Breakdown –...

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Why Professional Services Firms Can’t Innovate with Rita McGrath and Ron Boire

Strategy legend Rita McGrath and Ron Boire, her partner at Valize, share a ton of insights on the issues that inhibit professional services innovation and the solutions to address them.The post Why...

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Developing a Differentiated Point of View in 5 Steps

A strong POV is the tip of the spear in differentiating a brand and building its relevance in your target market. Learn what it takes for your firm to separate itself from the crowd.The post Developing...

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Behind the Headlines: EY (again), Google AI, and the Morass of Bud Light

We dive back into the on-again, off-again EY split, Google’s shift to integrating AI-enabled chat into its search engine, and beer marketing. Yes, beer marketing.The post Behind the Headlines: EY...

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Building a Go-To-Market Strategy in 5 Steps

Jeff breaks down how to get your firm showing up as its best self through a clear go-to-market strategy in five clear, but not always easy, steps.The post Building a Go-To-Market Strategy in 5 Steps...

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Brand Breakdown – Wizeline

We break down the brand of one of the world’s fastest-growing global technology services providers, Wizeline. Gain insight into the impact of a clear go-to-market strategy and relate to some challenges...

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Behind the Headlines: PWC’s $1B Investment in AI, China’s Consulting...

We share professional services marketing lessons learned from Hyundai’s brand ascent, discuss marketing opportunities related to PWC’s large investment in AI, and lament China’s “crackdown” on...

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Thought Leadership in 5 Steps

Jason breaks down how to develop a thought leadership strategy that defines the business issues your firm should own now and for the foreseeable future. And, he does it all in just five steps.The post...

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12 Reasons Your Marketing Strategy is Failing

From culture to rewards to the “partners’ boat fund,” Jeff and Jason explore all the reasons firms’ marketing strategies fail.The post 12 Reasons Your Marketing Strategy is Failing appeared first on...

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Thought Leadership Development: The Pros and Cons of 3 Proven Models

Insourced, outsourced, and co-sourced. Jason and Jeff explore the “ins” and “outs” of the prevailing ways to develop thought leadership.The post Thought Leadership Development: The Pros and Cons of 3...

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Building a Differentiated Client Experience

Jeff and Jason break down what it takes to build a truly unique professional services firm client experience and offer examples of firms leading the pack.The post Building a Differentiated Client...

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The Cobbler’s Children Have No Shoes

Some strategy firms lack a sound business strategy. Some HR consulting firms lack effective people discipline. Why do firms struggle to apply their expertise to their own businesses?The post The...

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The Rebranding of Twitter to X. Brilliant Move or Colossal Mistake?

The marketing world is all “atwitter” about X. Was this rebrand a brilliant move? Or a colossal mistake? What can professional service firm leaders and marketers learn from the strategy?The post The...

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Revisiting the BS of PS: Are Things Getting Better? Or Worse?

There’s an inherent dysfunction that keeps firms from reaching their full growth potential. Jason and Jeff revisit one of the podcast’s earliest episodes to discuss what’s changed. And, what’s stayed...

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Behind the Headlines-AI’s Impact on Pro Service Marketing

From automating interactions at the drive-thru to writing website content, AI is taking the world by storm. In this episode, Jason and Jeff explore the strategic marketing implications of the latest...

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The Rainmaker Genome Project with Matt Dixon and Rory Channer

DCM Insights founding partners, Matt Dixon and Rory Channer, share the findings of their latest research on what the top pro services partners do differently to drive business development success.The...

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No Shortcuts to Growth

When you’re missing your revenue targets it’s tempting to chase shortcuts — quick fixes like an aggressive cold email outreach program. Yet, usually, success in the short term requires taking the long...

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Unsnoozing the Inbox: Tips on Email Marketing with Ian Brodie

The best way to build relationships at scale is with email marketing. Acclaimed email expert, Ian Brodie, joins Jeff and Jason to share his thoughts on how to cut through the noise and “unsnooze your...

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Generative AI: How Firms Are Using it Today and How They’ll Use it Tomorrow

Jeff and Jason kick off a new series exploring current and future uses of generative AI in professional services. What are the opportunities and risks of its adoption?The post Generative AI: How Firms...

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Doomsday or New Day? How IT Services Firms Are Using AI with Michelle Swan of...

From writing code to amping up call centers to a virtual wingman — Michelle Swan joins us to talk about how services firms are using AI to drive value internally and with clients.The post Doomsday or...

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